good stay with service issues

The breakfast on the first day offered a nice selection and tasted great. The room with two beds was spacious and well-equipped for my family.

However, on the second day, the service fell short.

The hotel offers a great location just four blocks from Beale Street, making it easy to explore the area safely. The modern design added to our comfortable stay, with our room providing ample space for the family. However, the shower pressure was disappointing, and we encountered issues with hot water availability. Despite a pleasant checkout experience, the lack of morning coffee was a letdown.

100% recommend for an overnight stopping

Exceptional staff, exceptional location, made our stay enjoyable with friendly interactions from the front desk to housekeeping and easy access to local hotspots like Beale St and The Peabody.

Liked everything.

Great spot near the action!

Loved how close we were to Beale Street—so easy to get to all the fun places. The room was spacious enough for our fam, and we had a nice view of the courtyard pool. The modern vibe of the hotel is really cool. Just wish the snack bar had more options. it was a bit limited.

The breakfast was pretty good both mornings, but my family had a rough time on the second day with cold food and some disorganized service. The swimming pool was a great spot to relax, and we loved the outdoor seating area. Just a heads up, parking was a bit pricey at $45, but overall, we still enjoyed our stay. 😊

Unexpected night of challenges

The spacious Standard Queen Room had unique retro decor that truly captured the spirit of Memphis. The location was a prime spot for exploring nearby music venues.

Unfortunately, we encountered issues starting with a clogged sink in our initial room, and cleanliness appeared overlooked. The frustrating room change late at night was quite the inconvenience.

Had a cozy room and loved the quirky decor. Very clean and easy access to downtown highlights! Great pool vibe too.

It was just a great fit for a stopover in Memphis with fantastic value for money. The staff was friendly and helped us find local dining options. Consider asking for extra towels when you check in as they might be in high demand.

The hotel had a lovely blend of unique decor reflecting local history, and I appreciated the comfortable common areas. The staff were tremendously helpful and hassle-free, especially in helping with my luggage.

More comfortable seating in common areas would be nice.

The decor at Hotel Indigo blew me away. It has a Memphis music theme that really stands out and creates a fun vibe. The restaurant Biscuits & Jams next door offered delicious meals which enhanced my stay. Staff interactions felt warm and inviting from the moment I arrived. The location was perfect for exploring local hotspots. However, I faced some hiccups. My room had minor cleanliness issues, like a few unexpected stains. There were also empty soap dispensers, which was a letdown. It wasn’t a big deal, but other guests around were having much worse experiences, highlighting maintenance and customer service problems. Overall, there’s a lot of charm here, but a few tweaks could elevate the guest experience significantly.

Had an amazing time with friends! We loved hitting up local clubs like Ernestine & Hazel's and Wild Bill's for some live music. The location is perfect for exploring, with Beale Street nearby, making it easy to soak up the scene. Just remember, the hotel has a vintage vibe, so expect some quirks.

We encountered check-in issues. the front desk seemed untrained and charged our cards multiple times. The staff didn't handle our concerns promptly, adding unnecessary stress to our arrival.

i stayed here for 2 nights and loved the large room and cleanliness. the location was perfect, just a quick walk to beale street and autozone park. the staff exceeded my expectations with their friendliness and helpfulness.

the shower had leftover conditioner stuck.

I stayed here for 2 nights and loved the vibrant decor and clean rooms. The location was ideal, just a short walk to Beale Street. Staff was friendly and helpful throughout my stay. The pool area offered a great atmosphere to relax.

The vibrant decor throughout Indigo truly made me feel at home. From the colorful artwork to the retro musical vibe, every corner told a story making it a delightful experience for a senior like me.

More senior-friendly seating options would be beneficial.

I truly enjoyed the vibrant decor throughout Hotel Indigo, Memphis Downtown, An Ihg Hotel. The colorful artwork and welcoming common areas created a warm atmosphere, which made it easy for me to navigate as a senior traveler.

More senior-friendly seating options would be helpful.